This article answers the following queries:
- How to check system availability in SAP using RZ20?
- What is the use of CCMS – Availability and Perform Overview ?
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If your landscape is very big and contains more than 50 servers, it would be tough to manually monitor all those systems. So, it is better to get CCMS configured in Solman system and all other satellite systems that are to be monitored to be connected to that.
If in your landscape, CCMS monitoring is configured properly in Solution manager, then you can configure receipt of CCMS alerts in case of any non-availability/performance issue of any SAP system based on the thresholds set.
However, those alerts are not descriptive enough to understand the issue. To troubleshoot the issue and to figure out the exact issue, you will need to follow the below process:
Goto RZ20 transaction of Solution manager and navigate to “SAP CCMS Monitor Templates” as shown below
As highlighted above, please click on “Availability and Performance Overview” to proceed to below screen :
You will have 2 nodes as shown in the above figure :
- Availability
- GRMG-Tested Availability
Drill down in both of these nodes and figure out if any sub-node (i.e. SAP system) is in red color. It means that there is some issue with that system.
Please find screenshot below :
We can further drill down these red systems to understand the issue in detail.
If you are able to capture SID of the affected system from the CCMS alert, then you can directly go to that respective SID in the above screen and drill that node down to figure out the issue as shown above.
22 comments:
Hi,
These articles are very useful us.
Thank u very much for your valuable time.
can you please provide about cluster information and how it works.
Hi Veera..thanks for you valuable comment. Definitely, will cover cluster topics at the earliest
Hi,
The posts are helpful.
Could you please provide document for system copy and system upgrade.
Hi thanks for your comments. Will provide articles on these later, as these are advanced topics :-)
Hello Prasad, Can you please provide notes on how to configure SSO.
Sure..will post SSO configuration at the earliest.
hi prasad, this is very helpful... thnx
Hi Prasad,
Can you please explain what are the contents of back.utl and back.bki files and how are they used during restore.Also can you explain the brrestore command with options.
Thanks in advance
Regards,
Sunny
Hi Prasad
Thanks a lot for providing material in step-by-step,it helped me alot.
Could you please provide issues/solutions on support package.
Regards
Balreddy
Hi Balreddy....Sure! Will provide support pack related stuff at the earliest.
Hi Prasad,
Can you also post the how to configure alert if sap system goes down. So Automatically mail should triggered on particular mail Id. If any document and procedure if you have then could you please send me.
Thanks in Advance!
Thanks,
Prabhat
Hi Durga,
You are doing a great job.Can you please document how to configure CCMS?
great
Hi Durga,
can you provide Real time support package issues and Resolutions. We are waiting for those.. I hope you will do..
Thanks and Regards,
Santosh.
Hi Durga,
Really awesome blog very help full for beginners am having a small doubt ie already we are having solman to monitor remote systems then again what is the need to configure CCMS separately
Thanks,
Harish
Hi DurgaPrasad.
Could you provide the reasons for slow system performance and solution for the performance tuninig.
Hello Durga,
Clear,easy to understand and really helpful post.
please put some solman system administration post it could be gr8 help.
Thanks,
Mohsin khan
Amazing blog!!thankyou sooooooo much!!many of us could easily crack interviews with the help of your blog!thankyou soo much for your effort and time!
Hello
The arrival is very useful for me .I m new in sap basis and want to explore more on Ccms monitoring
Could you plz provide and proper documentation on that.
Thanks
Hi DurgaPrasad..this was very helpful to us especially to me as a beginner many thanks for sharing your knowledge. I'll used this as my notes to my project and it will done successful .Keep it up!!Cheers!
This is very helpful article to us especially to me as a beginner many thanks for sharing your knowledge. Please continue to share your valuable knowledge.
Hi DurgaPrasad,
Very useful blog for us. Please be active on this blog and share more on SAP Basis Administration.
Thank You
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