What are the benefits of ITIL?

What is success mantra of ITIL?

ü  Applicable, useful, non-prescriptive and relevant for all types of service providers and service organizations

ü  Vendor neutral and applicable for any IT organization ( In other words, it is applicable for all industry types and technology platforms)

ü  Best practices. ITIL represents the experiences and thought leadership of world’s topmost service providers

 

What are the benefits of ITIL?

·         Improved customer satisfaction

·         Improved IT services (through leveraging best practices)

·         Reduced Costs

·         Balanced and flexible approach to service provision

·         Improved internal and external communication

·         Well designed services that meet current and future customer requirements

·         Improved metrics which helps to track quality and value of services provided

·         Ability to quick adaption based on business needs