ITIL Introduction

Dear All,

Thanks for your overwhelming support for my SAP Basis blog. For every SAP Basis consultant, understanding ITIL concepts and implementing best practices is also important. Hence, based on the request of most followers, I thought of sharing knowledge related to ITIL.

In this blog, I would like to cover the ITIL foundation certification course which enables candidates to understand ITIL concepts and clear the exam with flying colours. Request you to encourage and support me in this process to complete this successfully.

ITIL stands for Information Technology Infrastructure Library. It covers a set of best practices for IT service management which focuses on aligning IT services with the business needs.

It describes processes, procedures, tasks and checklists which can be adopted by any organization to deliver value.

ITIL certified candidates are most sought after by IT companies. ITIL certification course enables individuals to understand Service Life cycle, its key elements, Processes, Roles, service management and overall connection between the different stages in the service life cycle.

Regards,

Durga Prasad