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Thursday, 22 September 2011

CCMS – Availability and Performance Overview in SAP

This article answers the following queries:
  • How to check system availability in SAP using RZ20?
  • What is the use of CCMS – Availability and Perform Overview ?
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If your landscape is very big and contains more than 50 servers, it would be tough to manually monitor all those systems. So, it is better to get CCMS configured in Solman system and all other satellite systems that are to be monitored to be connected to that.
If in your landscape, CCMS monitoring is configured properly in Solution manager, then you can configure receipt of CCMS alerts in case of any non-availability/performance issue of any SAP system based on the thresholds set.
However, those alerts are not descriptive enough to understand the issue. To troubleshoot the issue and to figure out the exact issue, you will need to follow the below process:
Goto RZ20 transaction of Solution manager and navigate to  “SAP CCMS Monitor Templates” as shown below







































As highlighted above, please click on “Availability and Performance Overview” to proceed to below screen :




You will have 2 nodes as shown in the above figure :

  • Availability
  • GRMG-Tested Availability
Drill down in both of these nodes and figure out if any sub-node (i.e. SAP system) is in red color. It means that there is some issue with that system.
Please find screenshot below :

















We can further drill down these red systems to understand the issue in detail.



















If you are able to capture SID of the affected system from the CCMS alert, then you can directly go to that respective SID in the above screen and drill that node down to figure out the issue as shown above.

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22 comments:

  1. VEERA24 September 2011 at 00:54

    Hi,
    These articles are very useful us.
    Thank u very much for your valuable time.
    can you please provide about cluster information and how it works.

    ReplyDelete
  2. DurgaPrasad24 September 2011 at 12:00

    Hi Veera..thanks for you valuable comment. Definitely, will cover cluster topics at the earliest

    ReplyDelete
  3. Anonymous26 September 2011 at 10:26

    Hi,

    The posts are helpful.
    Could you please provide document for system copy and system upgrade.

    ReplyDelete
  4. DurgaPrasad26 September 2011 at 12:07

    Hi thanks for your comments. Will provide articles on these later, as these are advanced topics :-)

    ReplyDelete
  5. Anonymous22 January 2012 at 18:38

    Hello Prasad, Can you please provide notes on how to configure SSO.

    ReplyDelete
  6. DurgaPrasad24 January 2012 at 18:20

    Sure..will post SSO configuration at the earliest.

    ReplyDelete
  7. Anonymous3 February 2012 at 21:17

    hi prasad, this is very helpful... thnx

    ReplyDelete
  8. Satish23 February 2012 at 09:51

    Hi Prasad,

    Can you please explain what are the contents of back.utl and back.bki files and how are they used during restore.Also can you explain the brrestore command with options.

    Thanks in advance

    Regards,
    Sunny

    ReplyDelete
  9. Balreddy8 March 2012 at 01:11

    Hi Prasad

    Thanks a lot for providing material in step-by-step,it helped me alot.
    Could you please provide issues/solutions on support package.

    Regards
    Balreddy

    ReplyDelete
  10. DurgaPrasad8 March 2012 at 02:51

    Hi Balreddy....Sure! Will provide support pack related stuff at the earliest.

    ReplyDelete
  11. prabhat28 March 2012 at 12:44

    Hi Prasad,

    Can you also post the how to configure alert if sap system goes down. So Automatically mail should triggered on particular mail Id. If any document and procedure if you have then could you please send me.

    Thanks in Advance!

    Thanks,
    Prabhat

    ReplyDelete
    Replies
    1. Debsankha29 March 2012 at 09:32

      Hi Durga,
      You are doing a great job.Can you please document how to configure CCMS?

      Delete
  12. Anonymous3 April 2012 at 10:58

    great

    ReplyDelete
  13. SANTOSH7 April 2012 at 13:27

    Hi Durga,

    can you provide Real time support package issues and Resolutions. We are waiting for those.. I hope you will do..

    Thanks and Regards,
    Santosh.

    ReplyDelete
  14. Harish453810 August 2012 at 13:00

    Hi Durga,

    Really awesome blog very help full for beginners am having a small doubt ie already we are having solman to monitor remote systems then again what is the need to configure CCMS separately

    Thanks,
    Harish

    ReplyDelete
  15. Beegle boy21 May 2013 at 04:04

    Hi DurgaPrasad.

    Could you provide the reasons for slow system performance and solution for the performance tuninig.

    ReplyDelete
  16. Unknown9 September 2013 at 11:52

    Hello Durga,
    Clear,easy to understand and really helpful post.

    please put some solman system administration post it could be gr8 help.

    Thanks,
    Mohsin khan

    ReplyDelete
  17. Anonymous9 May 2014 at 01:30

    Amazing blog!!thankyou sooooooo much!!many of us could easily crack interviews with the help of your blog!thankyou soo much for your effort and time!

    ReplyDelete
  18. Unknown6 November 2015 at 19:42

    Hello
    The arrival is very useful for me .I m new in sap basis and want to explore more on Ccms monitoring
    Could you plz provide and proper documentation on that.
    Thanks

    ReplyDelete
  19. Unknown24 November 2015 at 07:48

    Hi DurgaPrasad..this was very helpful to us especially to me as a beginner many thanks for sharing your knowledge. I'll used this as my notes to my project and it will done successful .Keep it up!!Cheers!

    ReplyDelete
  20. Jason Masud4 February 2018 at 11:53

    This is very helpful article to us especially to me as a beginner many thanks for sharing your knowledge. Please continue to share your valuable knowledge.

    ReplyDelete
  21. Unknown23 March 2018 at 12:47

    Hi DurgaPrasad,

    Very useful blog for us. Please be active on this blog and share more on SAP Basis Administration.

    Thank You

    ReplyDelete

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